Return Policy

We hope you love your order and are completely satisfied, but if you happen to have a sizing or quality issue please refer to our return policy:

Clothing items are available to return for a store credit, up to 7 days after delivery. Your item must be unused and in the same condition that you received it: unworn, tags attached, free of makeup, deodorant, stains, perfume, animal hair, etc.

All return request must be submitted through our easy return portal. Please print and send back your approved return request along with the return to help us quickly find your order and process the return. 

Any damaged or incorrect orders must be reported within three days of the delivery confirmation on your order. Please email us at shopnineteenboutique@gmail.com and include photos of any damages/ concerns. 

Please allow 3-4 business days for us to process your return once we receive it. Once it has been processed, your store credit will be emailed to you. 

Return address: 31441 Five Points Rd. Dozier, AL 36028

Sale, blanket, & accessory items are non refundable. All returns are subject to a 10% restocking fee.