Return Policy

We hope you love your order and are completely satisfied, but if you happen to have a sizing or quality issue please refer to our return policy:

Clothing items are available to return for a store credit, up to 7 days after delivery. Your item must be unused and in the same condition that you received it: unworn, tags attached, free of makeup, deodorant, stains, perfume, animal hair, etc. 

All return request must be submitted through our easy return portal or through your account. Please print and send back your approved return request along with your order within 7 days of delivery to help us quickly process the return. 

Return address: 4305 Lennox Ct. Birmingham, AL 35216.

Any damaged or incorrect orders must be reported within three days of the delivery confirmation on your order. Please email shopnineteenboutique@gmail.com and include photos of any damages/ concerns. 

Sale, blankets, hats, accessories, jewelry, & discounted items over 20% are non refundable. All returns are subject to a 10% restocking fee. We cannot cancel an order after its placed.